Every product is made by hand with care. Please allow up to *5 business days* for us to complete your order to be made and prepared for shipment
- The current processing time is between 3-5 business days (Some customized orders may take longer depending on the request)
- Standard Shipping & Handling takes approximately 10-25 Business Days Internationally (During holidays, 4+ Weeks) You will receive an email confirmation with the tracking information once the item is packaged and on its way to you.
Estimated SHIPPING TIME for Standard Shipping:
- to USA is around 10-25 days
- to Europe is around 8-15 days
- to Australia is around 10-25 days
- to Canada is around 10-25 days
Estimated SHIPPING TIME for Express Shipping (DHL express )
- 2-7 business days
DHL SHIPPING REQUIREMENTS:
★ Please leave your phone number in your contact information before check out when shipping with DHL Express - This is MANDATORY - In order for the courier to contact you if you are not home.
*We will not be liable for package lost or damaged in transit, stolen by someone or item is lost when left at door, but shown as delivered. The customer is liable to locate and/or contact the carrier service for any lost package left at the door. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
*The customer will, without exception, bear the cost of lost/damaged items due to incorrect address. Please make sure your shipping address is correct.
*If shipping carrier left notice and attempted to deliver package to you and for any reasons package is returned to us or lost in transit back to us, you will be liable for full value of items and shipping fee.
* If item is returned to us, you will be liable to pay for shipping fee again.
* If shipping carrier left notice in case you are not available and it's lost and stolen we will not be held liable for this and it will be considered a complete delivery for all intended purpose.
*Once provided tracking number, Its customer responsibility to track package and in delivery problems contact their local post office to resolve any delivery related issues.
*Once item is shown delivered in tracking status, We will not consider any claims for lost or stolen packages, It's customer's responsibility to resolve these issues with their local post office.